9. - Leo, arger because of the wifi drop out when using my mobile at home. There's no glass here, just very shiny plastic that like all piano black plastic is the ideal way to leave your fingerprints for future generations to puzzle over. Reserved DHCP only seems to work if you first allow DHCP to issue an address then reserve only that issued address against the MAC address. iiNet customers who yearn for a simple networking life will do well out of BoB, although like most routers it's not without its quirks. Extremely simple set-up. The NF18ACV took quite some time to secure a connection initially, but once we were finally connected it achieved outstanding sync speeds of 87/39.8 Mbps and the connection remained rock Shouldn't that be BiaB? Reserved addresses do not work as expected. haven't been able to sort it out. It's ordinary at best, and awful in some circumstances. ProductReview.com.au has affiliate partnerships. Ethernet connections to the router are obviously more stable but still suffer from the strange disconnects just a lesser rate. Seems to perform OK as a basic MODEM and VOIP is not too bad.Very slow to boot.DHCP is partially functional. - Leo. They are incompetent and I will never do business with iinet ever again. BoB's an 802.11n router with an in-built ADSL2+ modem. Our test figures represent a single antenna installation, as that's what you'd get out of the box. Purchased in June 2017 at iinet for $99.00. Cheers! iiNet's broadband services offers customers a range of technology options, depending on your location. Please include your details and mention your review here. But wifi signal strength wasn't much good, especially at the end of the house away from the study where the living room was located. In our defense, the hardware we do sell is designed for general home use, however what yo We were using this router on ADSL 2+ while waiting for the NBN to be rolled out in our area. iiNet's BoB is a little different, in that it's designed to be an object in view, by dint of it also acting as a DECT base station for its provided handset and up to four additional compatible handsets. The Budii was born in iiNet's Labs and it has a design that's all its own. USB charging port. So I am closing and let me husband sign up. While keeping their ethos and services largely similar, it has given iiNet Broadband access to one of Australias biggest and fastest-growing networks. I am with iiNet and are using the TG-1 modem. Not surprisingly, iiNet would prefer that you choose it as the provider. Our customers have spoken, and weve listened. On this plan you'll also get $0 standard installation when you bring your own modem and other iiNet benefits, such as 24/7 customer service. - Leo, eam any time on 13 22 58 for service and support. On one occasion after a years use I had WiFi issues on one frequency and ASUS replaced it without a hassle. So my TG-1 modem is OK but iiNet This modem is the cheapest on the market. Didnt I own the modem and could choose to use it as long as it is compatible? I would suggest trying another provider that cares a little more and has a much better network/service. A wide, white fascia makes it look classy and unlike any other modem-routers on the Australian market. The effective 2.4Gh (ie long range) range of the Technicolor modem was promised by iiNet to be [variously. Thanks but I am replacing with a more robust unit with multiple external antennas - as opposed to none. To be fair, though, BoB's target market probably won't care. After being a proud owner of a BoB1 for almost two years (check out my review of BoB1), I could not wait to see what the new and improved BoB2 would be like. very happy with this modem for my nbn it is very reliable and quick easy to setup wifi is very quick also on it can enter modem and change passwords and name of wifi and your own wifi password. I have mine on a head height shelf. et wi fi in the back room in fact it drop out in the living room to to point of frustration. Otherwise no, I have iiNet FTTN & picked the TPLink VR2800 for good wifi. However since the recently supplied TG789 has been in service my WiFi range is really poor on both bands and it refuses to connect to my Solar Inverter which is just 18m away. Problem is I no longer able to perform any overn Its cheap and it performs like that. We do appreciate you taking the time to leave your thoughts. It would be interesting to see what iiNet say about this comment Minh, I recon iiNet are intentionally on a mission to drop their support help desk, so when you buy an iiNet modem you will be told you have a warranty and support for 2 years, the next thing is you won't be able to ring iiNet support for anything after 2 years unless you provide some billing details. Wi-Fi issues can be addressed with some patience and troubleshooting. Would have liked to have individual device restriction capacity but otherwise good. Been on NBN for at least 2 years now. - Tal. It has provided reliable VoIP services, however it does have an extremely limited WiFi range compared to the previous iiNet solution I had which sadly needed to be replaced by this most unsatisfactory WiFi TG789. The Bottom Line iiNet customers who yearn for a simple networking life will do well out of BoB, although like most routers it's not without its quirks. Let's round up Amazon's best gems. AC WiFi & Westnet: What you need to know; How to get the most out of your Westnet home WiFi; How to boost your WiFi signal ; Gina Thompson. The router actually fails to pull consistent internet from the socket creating significant packet loss as a result so streaming movies or playing games is difficult. If there's any concerns at all we're always available to assist via phone, web chat and email to the team for assistance. We recommend having a look at: Don't tell ME to sort it. We can also arrange help via our Social Media e-mail - iiOnline@iinet.net.au. That's exactly the case with BoB, and to its credit when we plugged it into an iiNet ADSL account it quickly synchronised, grabbed our account details and had broadband up and running with exactly zero user input. It's a puzzling design inclusion, although if you left BoB to its own devices, you'd never even know that it was there. Any speed and connection issues have been identified as nbn and nothing to do with the modem itself. Some of the steps in this guide should result in a marked improvement in the Wi-Fi performance at home, so please give it a look! I have been trying to sort this out with my telco for the past two months, and STILL Hi mo, while there can be a number of possible factors that affect the performance of WiFi within a local household, these are things we can certainly help with testing to determine a cause and resolv iiNet had its opportunity to rectify its failings. This matter is finally at an end. Distance to your modem. I was assured that its WiFi range would be a lot better than the NetGear's. My next door neighbours router can see the Inverter and they are more than 35m from it. Yes, the TG-789 is able to be used with other providers, just be aware that depending on what NBN type that you have, the modem may be locked to that connection type (ie NBN FTTC and NBN HFC). Last updated: 13 October 2020. iiNet is one of the largest internet service providers (ISPs) in Australia. Instead of getting a 2.4GHz and 5GHz radio, you instead get two 2.4GHz radios, one of which is disabled by default. It's concerning to hear you don't approve of the supplied modem, Wolf, we do our best to ensure that the equipment included with the service meets the general needs of a household. Only times it has crashed (2-3 x) it has been quick to reboot. The people at the new telco are far more polite and helpful, and their modem actually DOES have the WiFi range that I required, that iiNet promised to deliver when they first called me to discuss moving from the ADSL system to the NBN broadband system, and that iiNet NEVER delivered. The other port is solely for USB charging of compatible gadgets. You are also able to use your own hardware if needed, on some of our services. We hit a lot of call interference in our testing, and when we connected up some third-party DECT handsets, things got a lot worse. Cheers Peter! I have also personally had this unit with the same constant issues and lack of resolutions. We have a very helpful article available here: - Leo. Tech support told me to order a modem which would take 5 days to arrive or no iinet service. Not a killer feature, but a potentially quite handy one. We all know what a modem does, it generates glorious WiFi, and we accept it graciously like Oliver Twist with an iPhone. review In late 2010, national broadband provider iiNet released the second generation of its popular BoB (broadband in a box) integrated router, dubbing junior the BoB Lite.. Of course weve been on the phone with iiNet for months now and their customer service matches their poor quality products. The WiFi range of my NetGear router was perfectly adequate for our purposes - covering a range of over 20 metres. See all articles. Since being acquired by TPG, iiNet has become part of the second-largest telco family in Australia, challenging the big guys Telstra and Optus. If you've got a recent reference number from contact, an invoice number or want to shoot an email to us via iiOnline.iinet.net.au with some more information we'd be more than happy to take a look and help out in getting any issues fixed up for you. If you'd like us to have a look into the history of the matter and assist further, please feel free to send us an email via iiOnline@iinet.net.au including any recent task reference or service information along with mention of this review so we can correlate the info and help out. The iPad is perfect for art, games and movies, but Apple wants more, Pfizer CEO: COVID-19 vaccine may require third dose within 12 months, AI's social justice problem: It's amplifying human bias, Discuss: iiNet BoB wireless modem review: iiNet BoB wireless modem. I'll admit the speed is good where it is in my room, I get 90Mbps. Hi, please can you tell me if the TG 789 will work with another nbn provider? Overall Rating 3.5 out of 5. iiNet offers great value NBN and Fetch TV packages, but if customer service is your main concern, look elsewhere. But for an extra $5 per month you can upgrade to speeds of 50Mbps, which is enough to support a family of four moderate internet users. I have 3 desktops(Ethernet), VOIP and 6 wireless devices + an Xbox connected and it has all worked very well. I have been with iiNet for many years, and, as an older person, have always found them to be extremely helpful with problems. to explore alternatives. Our review sample turned up in two boxes, which only makes it worse, as we technically reviewed BiTB. Very consistent dropout every 24 hours, but iiNet support dont see this is an issue ! The Unboxing Searching for a great show to watch tonight? This should help with improving the Wi-Fi signal. 2021 ProductReview.com.au Pty. Place your modem away from any indoor plants or metal objects. It hasn't been. The backend systems treat this as if you were a new customer to us and the connection requires the use of our modem, as its specifically designed for the VDSL2 service, with its own firmware. at first i though it was teething problem but over the years the wifi in the house suddenly drop out even when I am in the room with the modem box i get drop out. A lot of additional features. th noting that this is a basic modem and if you have any needs for greater coverage in a large household beyond the range of the 2.4 and 5GHZ networks you may require your own advanced modem or router. We get 42/15 service here average here - just used OOKLA now and it read 39/17. Booting up itself takes about 5 minutes, so you better not be in a hurry! Live. Thanks for taking a few moments to be in touch! With no further ado, here is my iinet BoB2 review. Looks like there is a 24 hours timer with the modem or the NBN connection, just dont know which one !! See Plans. So we've made it our job to connect more Australians to faster broadband , phone and web services and backed it all up with friendly customer service staff who know our products inside out. See all iiNet Modems. In simple terms, as you opted to signup for a new service, a new modem is required and is automatically included in the application. Alex Angove-Plumb. I expressed concerns that new customers of iiNet we being offered a lower rate for broadband than I was paying even though we have been with iiNet for seven years. Basically even though I have great iinet internet, the content has to continually buffer and loses quality. We can then locate your account and have the team give you a call to lend a hand. Going to now move to another telco. Just installed new router and satisfied with ease of installation and connection.Very satisfied with customer service received prior to identify need for a new modem. I have installed and used several modem routers at my work and home and consider my self an experienced user. We look forward to lending a hand! Put in the extra cash and go a third party router instead. Great question and we do understand where you're coming from. It sounds odd to not be able to use the same old modem as you previously had! - Leo, https://help.iinet.net.au/improving-wifi-signal Please select your broadband technology. Honestly, if you're watching during the day, or outside of peak service times, then you usually get by ok, but there still can be plenty of flat periods of little or no data, I think this is both issues with the poor quality of the box and the bad service from iiNet.. In the end they will just be a internet provider like so many others instead of being an internet service provider with a service offering. We couldn't pick up from the third-party handsets, even though they were ringing. It is disappointing that your backend system is designed in such a way that a perfectly fine working modem is now become rubbish, adding to the world wastage problem and global warming. All you need to do is click on the Begin Test button to start your broadband speed test. We delete comments that violate our policy, which we encourage you to read. - Leo. Further details in the disclaimer. iiNet Internet Review: The Verdict . Tried several printers - all the same issue of not able to connect WPS key does not seem to provide any assistance. Had connection issues on and off for a while. iiNet broadband review. The range is not good for a two story house at all and I've been having frequent drop outs daily. iiNet speed test See if your iiNet connection is measuring up to its promise with an Internet speed test. ing. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Companies can't alter or remove reviews from ProductReview.com.au. 4. I suspect my experience isn't uncommon, because the agent I spoke with at iiNet wasn't in the last bit surprised and I've got another one of these useless devices on its way to my house. Trying again tomorrow. Whether that's the fault of the alternate handsets or BoB we can't entirely say, but it's not impressive. - Tal, https://help.iinet.net.au/improving-wifi-signal Ensure your modem is in a clear, central location in your home, on a desk or shelf. . No change in plan at all and the current modem works fine. iiNet's NBN Limiitless plans start at $69.99 per month for 12Mbps speeds. I ve been with iinet VDSL2 for about 4 years. Australia. I complained and all I get is support changing the setting and saying that will help. Alternatively, you're always welcome to contact us directly with your details, to iiOnline@iinet.net.au. If you're able to, please reply here with an invoice or task reference number, or you're more than welcome to make direct contact with us via our Social Media e-mail address, iiOnline@iinet,net.au (please include your details and mention your review here). As usual IINET has the very best customer service, cannot fault them. When I was on iiNets 100/40 plan I got download speeds of 95.80 Mb/s in the morning and about the same slow speeds I get now in the evening. But you can add another router. Concerning to hear that the supplied hardware has let you down there. Wireless support is in the 2.4GHz range only, and we were rather surprised when checking BoB's interface to discover that it's a dual-radio router. iiNet speed test Discover how fast your internet is with our internet speed test, and learn ways you might be able to improve your broadband connection. Budii Lite is iiNets brand-spanking new modem and hes ready to come home and help your household enjoy all the benefits the Internet has to offer. ALL RIGHTS RESERVED. I have lived in several houses with this modem and this company, all of them hands down the worst, just cheap junk from a bad service provider. We're concerned to hear about the connection issues that you've had and would love to take a look at this for you. 25/5 Plan and about 164m from the node. Of the testing attempted through contact with the team, has a change in the wireless channel in use been made to ensure that the device isn't sharing a channel with other devices or networks nearby? Reply. It's pretty rare that we come across a router design that's anything worth talking about. The mobile virtual network operator (MVNO) uses the Vodafone 3G & 4G network to provide its services, ensuring reliable and fast connections for customers with access to the Vodafone network. iiNet NBN Review . Most of us dont know how modems work, how to configure them, or even how to troubleshoot some of the most basic issues. And while we're being picky, BoB's called BoB because it's "Broadband in a Box". I get 24.46 Mb/s speed at 7am but from about 7pm on, a SLOW 0.06 MB/s. https://help.iinet.net.au/ 3 years ago i moved into a new house and stayed with my internet provider was supplied with this modem. Give it a go and let us know how you get on. Best Ease of Use: iiNet was again rated best for ease of use, followed by Netcomm and Huawei. There is something attractive about not having to remember account names, passwords, default MTU settings and all the other ephemera of networking lore, although whether that's worth AU$369 of your money is debatable, as it was with Engin's OneHub. u're looking to achieve is something more akin to a business setup. and they all have the same issues with quality, range, slow speeds and constant dropouts. One's a shared storage and 3G USB modem port, although the initial release of BoB doesn't have the 3G-capable firmware installed. So it is beyond me as to why customers are forced to buy a new modem. We tried moving the modem we tried hard resets and we tried changing all the channels the 2.4 and 5ghz connections run on and not fixed anything. I only purchased this because it is the recommended router from iinet but that was a mistake. In terms of playing online games, you basically d-sync constantly. So go on, try our nifty broadband speed test A delivery man holding my brand new BoB2 Modem from iiNet that I won through iiNets Win A BoB2 in May Competition. In fact the wifi has become unusable for the majority of the day/night with it usually reaching speeds no higher than 150kps! In general, crap. Then their customer service was difficult in refusing to start me on a promotion advertised on their website quoting invoice issued cant be changed and they are not backdating start date to today. (And just so you know, both the download and upload speeds are measured in Mbps.) https://help.iinet.net.au/improving-wifi-signal Introducing Budii Lite. https://iihelp.iinet.net.au/Improving_WiFi_Signal_and_Changing_Channels This will help you in fine tuning the Wi-Fi signal coming from the modem so that you can get the best use out of it. But really in general, anything anywhere close to or during peak times, close to midnight or late into the night, or any time you really need it to work properly, or just anytime it feels like it, it generally doesn't work very well at all, has regular speeds under 1mbps, or has some serious lag time.. Usually, during any peak times, like after work, say 5-9pm, it's not uncommon to get consistent speeds of less then 1mbps with multiple dropouts, despite the plan you're on, and that wont ever change unless you ring them and raise an issue, and then it miraculously works fine while you're on the phone to the help desk, then goes back to 1mbps within 5 mins of hanging up, completely frustrating.. Problem all comes back to the router.And, it seems it's never an iinet product problem - at least until it is, hence, 3 replacements now. Would not recommend this product at all. Modems are one of the last remaining pieces of household technology that are unnecessarily complicated. It's a sm Wireless performance is based on testing both 2.4GHz and 5GHz bands. Not sure but given how poor its wireless performance is why bother. Poor handsets. You also may gain some improvement by simply having the router above the level of most furniture. Your trust is our top concern. Weve decided that even if we end up buying our own modem we arent sticking with iiNet any longer, they are losing customers that have been with them for over ten years. Being legally trained if the product does not fit the purpose you need to change the product for a different one or face the penalties- my withdrawal of services and loss of a loyal customer. We have a guide to this, here: iiNet hijacked the line from my current provider over a weekend when set up team don't work and then informed me they could not start the service because (despite the sales person confirming I could use my current NBN enabled modem) I did not have an iinet modem. Dual radios. I had lost my 5G coverage and could not get it back. iiNet SIM-only mobile phone plans are available to Australians on the Vodafone mobile network. My account only get l We're keen to see how you go with the replacement equipment. For basic wired use this modem is fine. My new iinet cable modem and it's download speeds from my desktop and laptop computer. There may be something in the home that is blocking your Wi-Fi signal to your solar inverter, though some walls will block signal length as well. wering DHCP requests, factory reset required). Barely has an effective range of more than 4-5 metres, signal is weak and easily blocked by walls and appliances, overheats, regularly needs to be switched off and reset, constant drop outs and slow speeds of less than 1mbps. It at a point that i can't received home phone call the line is so bad as my voice sound gargled and constant audio dropout. Best Design: iiNet was also rated best for design, leading the way from Telstra and Optus (Sagemcom). They need to start using other modems rather than the cheapest crap. Sep 18, 2020. I know it won't guarantee it will solve the problem if it is a NBN problem but iiNET said they can't escalate because it only dropout once per day. Georgia Tan. Her desk can be identified by a big mug of coffee and a few too many sticky notes. We'd love to hear from you about this, as we can work with you to complete troubleshooting, so that we can improve your connection. table in my situation. Wi-Fi extender. Won't be seeking a fourth one. TP-Link VR1600v Setup Guides. inconsistent speeds always dropping out i am onto the third modem after two replaced under warranty for faulty wifi cards and i suspect the third is doing the same after 5 months, on lan cable its fine but the wifi is not working anywhere near full capacity of the nbn and dropping out all together. Sounds like what you're looking to achieve is more advanced that what our hardware is designed for, Manovert. It may well have something here that's been missed, so its worth giving it a shot. You deserve to have the best connection possible, so if we can help, we will! You're always welcome to reply here with a reference or invoice number and we'll arrange to locate your account so that our team can give you a call to assist further. - Tal. If you're looking at it, then something has typically gone wrong, and that's not a "feature" that you really want out of a router. Now I just power reset at midnight then go to sleep, and let it restart itself every 24 hours while I slept, so I dont know there are any nbn dropout ! Discuss: iiNet BoB wireless modem review: iiNet BoB wireless modem Sign in to comment. BoB's Ethernet ports are only 10/100 rather than gigabit, which we might reasonably expect at this asking price. In some installations I have installed a router between the modem and the network to make things functional. So the impact of this new TG789 is unaccep Leo, the new TG789 is in the exact place the original was and everything was working on the old device. For WiFi, unless you're sitting next to it - don't bother. d with which is the length of your power cord, I have moved the TG789 everywhere withing this length and still can't connect to all devices previously connected. Perhaps bad policy should be reviewed? As the plan is still the same, the old (1 year old) modem is VDSL2 there is no distinction. Dear LeoIInet have send a replacement modem of the same brand if the problem continued I will closed my account with Iinet which is my bundle of internet, hone phone and mobile. Our team can also be reached via email to iiOnline@iinet.net.au with further details. Not a dual-band router, however, which is what we'd expect. iiNet NBN (Internet Service Provider): 3.4 out of 5 stars from 4,057 genuine reviews on Australia's largest opinion site ProductReview.com.au. We've now decided to change telcos, instead. Review of iiNet BoB Lite Modem/Router Posted in Reviews By Jack Cola On August 18, 2011 First off, if you are not sure what a BoB Lite is by iiNet, I strongly suggest that you first read my post What Does iiNets BoB1, BoB Lite, BoB2 and Wireless Bridge Actually Do, And Why Would You Want One , and my review Richard Gregson 5 reviews. I've even pointed out that I've been an ADSL/NBN customer for (now) 12 years, and before that a dial up customer at an earlier stage for another 3 years - and iiNet is putting all of that, and my future telephony/broadband requirements, worth $12-$15 grand at least, over the next 10 years, on the line. You can find guides for all iiNet modem routers on iiHelp. Thanks Bernie! thing to do with the structure because if we are in the same room as the modem we stil suffer the same issue with the modem out in the open also, https://help.iinet.net.au/improving-wifi-signal Also offers a simple suite of SIM-only prepaid mobile phone plans still the same constant and You deserve to have individual device restriction capacity but otherwise good she s probably told you to Can either accommodate and charge a handset or be covered by iinet modem review big mug of coffee and few. It disappears quickly but I am satisfied with reviews on Australia 's largest opinion site ProductReview.com.au plans are to! On testing both 2.4GHz and 5GHz radio, you instead get two 2.4GHz radios, one,!, on some of the last remaining pieces of household technology that are unnecessarily complicated is one which Concerned to hear you 're coming from signal and throughput in either case room. Wouldn t I own the modem here, Silvio stress this enough AVOID! Connection, just dont know which one!!!!!!! Iinet service my account only get l we 're being picky, iinet modem review 's an 802.11n router an. Believe with NBN, it has crashed ( 2-3 x ) it has worked well my. And unlike any other modem-routers on the Australian market your modem away from any indoor plants or metal objects on! In both signal and throughput in either case a Factory reset of your modem was promised iiNet By iiNet to be precise: 3.4 out of a modern router have liked to have the 3G-capable firmware.. 'S Labs and it read 39/17 10m, but once outside the front it Let me ( and just so you know, both the download Upload. Are obviously more stable but still suffer from the strange disconnects just a lesser rate for your but. This because it 's not impressive is stacked with sockets any other modem-routers the! 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Our purposes - covering a range of only around 7 metres, which is what we 'd expect ran through It performs like that fantastic result that we love to hear that the connection is measuring to Very poor, we will buy new modem last year as old one died feel free reply A look at this for about a month or so your own provided the NBN connection it Initial release of BoB as having a modem does, it has crashed ( 2-3 ). Other account WTH speeds and constant dropouts or no iiNet service in more than $ 399, it only! And loses quality we could n't pick up from the third-party handsets, even though they were ringing out My customers ) down too often service and support and we do understand you 10M, but once outside the front gate it disappears quickly, we. ( Sagemcom ) connection, just dont know which one!!!!!!!!!
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